Uttar Pradesh

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PACS worked in 17 districts in Uttar Pradesh with 20 Civil Society Organisation (CSO) partners and 34 network partners. PACS projects covered 69 blocks, 150 wards, 3357 villages and reached 2,475,722 people.

Map of PACS districts in Uttar Pradesh

Impact: overall

  • 3889 Community Based Organisations (CBOs) were formed or re-formed. 78% of the CBOs were led by socially excluded groups. Membership of these CBOs totalled 66,120 people, 91.5% of whom were from socially excluded groups. 
  • 2301 training and sensitisation events were conducted and, through these, 155,268 individuals (including CSO staff, service providers, CBO members and community members) were trained.
  • 470 discrimination cases were identified, and 447 discrimination cases were addressed.
  • 774 Right to Information (RTI) applications were submitted. 339 of them were responded to.
  • 1431 advocacy meetings with government officials were held, along with another 657 advocacy meetings with other stakeholders.
  • 204 recommendations were made to remove barriers and constraints in service delivery.
  • 877 social audits and public hearings were organised involving 56,747 participants from 4906 villages.

Impact: by theme


  • 80,567 people were supported to apply for MGNREGA work, all of whom received employment - a total of 193,457 work days and Rs.94,289,096 in wages.
  • Affirmative linkages were made with the Directorate of Social Audit and MGNREGA council on the implementation of MGNREGA social audits and the PACS inclusive Integrated Participatory Planning Exercise (IPPE) model. IPPE training was imparted to MGNREGA functionaries in 75 districts.

Land Rights

  • 330 homestead land claims were applied for, of which 105 were approved.
  • 1176 agricultural land claims were applied for and 985 agricultural land claims were received.

Health and Nutrition

  • ​92,596 institutional deliveries were facilitated and 90,898 women were supported to receive full benefits under the JSY maternal health scheme.
  • 187 RSBY Mitras were trained to provide community-level support on the RSBY health insurance scheme 
  • 115,234 children received the supplementary nutrition rations that they are entitled to under the ICDS scheme and 322 Anganwadi centres were supported to provide a better, more effective service.


  • 2500 School Management Committees (SMCs) were formed and 7905 members from CBOs were elected onto SMCs, ensuring inclusive and democratic governance.
  • Mid-Day Meals were regularised in 921 schools and School Development Plans were developed in 280 schools.
  • PACS SMCs and CBOs helped to enrol 21,865 children (12552 girls and 12313 boys) in schools in collaboration with the State government's Sarva Shiksha Abhiyan ("Education for Everyone Campaign").
  • Advocacy and community meetings with functionaries from the Education Department helped to strengthen participation, governance and accountability in the system. As a result of advocacy and demands raised by PACS-supported SMCs and CBOs, 21 new schools were opened, 53 new teachers were appointed, 190 new toilets were constructed, 131 drinking water facilities were installed, 91 new kitchens were built and 76 boundary walls were erected.

Livelihoods and Skills

  • A livelihood resource centre for young people with disabilities was inaugurated by the Minister for Welfare of Backward Classes and Development of Persons with Disabilities - Government of Uttar Pradesh. The centre trained 117 disabled students in vocational skills (under the PACS Skills.in programme) whilst sensitising local employers on the importance of an inclusive, non-discriminatory workforce.
  • Successful advocacy led to the formation of a State-level Building and Other Construction Workers Forum - a consortium of CSO members, government functionaries and Labour Welfare Board members from different districts.
  • Small and marginalised women farmers were empowered to develop successful farm models and livelihoods in the face of climate change.
  • Successful advocacy led to the resettlement and rehabilitation of manual scavengers along with listing and compensating the families of those who, since 1993, have died doing sewerage work.

Impact: photo gallery

Find more Uttar Pradesh case studies and resources on the PACS Learning Zone.

Lessons learnt

  • CSOs can lead the social inclusion agenda provided they are given appropriate tools and support. They can also play a catalytic role in improving the performance of social security schemes and ensuring their benefits reach socially excluded groups.
  • CBOs are effective instruments in leading social change at the community level. They provide platforms for socially excluded groups to voice their rights and entitlements.
  • Evidence-based advocacy/engagement makes service providers responsive and accountable.

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