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PACS worked in 12 districts in Jharkhand with 16 Civil Society Organisation (CSO) partners and 16 network partners. PACS projects covered 106 blocks, 4976 villages and reached 2,714,303 people.

Map of PACS districts in Jharkhand

Impact: overall

  • 4936 Community Based Organisations (CBOs) were formed or re-formed. 91% of the CBOs were led by people from socially excluded groups. Membership of these CBOs totalled 68,064 people, 92% of whom were from socially excluded groups. 
  • 3234 training and sensitisation events were conducted and, through these, 123,653 individuals (including CSO staff, service providers, CBO members and community members) were trained.
  • 373 discrimination cases were identified and all 373 discrimination cases were addressed.
  • 166 Right to Information (RTI) applications were submitted.
  • 824 advocacy meetings with government officials were held, along with another 245 advocacy meetings with other stakeholders.
  • 201 recommendations were made to remove barriers and constraints in service delivery.
  • 409 social audits and public hearings were organised involving 24,041 participants from 3479 villages.

Impact: by theme


  • 80,671 people were supported to apply for MGNREGA work and 80,567 people received MGNREGA employment.
  • MGNREGA social audits were institutionalised in the government system - 183 social audits covering 1370 villages across 10 districts were conducted jointly by PACS CSOs and the State Rural Development Department. In addition, PACS played a pivotal role in the establishment of the State Social Audit Directorate and in training 329 MGNREGA social auditors.
  • With the support of the district administration, 10 Sahayata Evam Sansadhan Kendra – community help centres - were established to strengthen grievance redressal under MGNREGA. Two centres have since been adopted by national and State government.
  • The PACS inclusive Integrated Participatory Planning Exercise (IPPE) was institutionalised, ensuring ownership by socially excluded groups in the identification of work and budgeting process. IPPE training was imparted to 577 MGNREGA functionaries in 75 districts.

Land and Forest Rights

  • 39 homestead land claims were applied for, of which 17 were received.
  • 1991 agricultural land claims were applied for, of which 179 were received.
  • 66,191 Individual Forest Rights claims were applied for and 12,030 Individual Forest Rights were received.
  • 1201 Community Forest Rights claims were applied for, of which 742 Community Forest Rights claims were received.
  • 419 Van Mitras (Forest Friends) were trained to support forest-dwelling communities with submitting their applications under the Forest Rights Act and helping them to follow up on rejected or pending claims.
  • PACS helped to establish the Jharkhand Van Adhikaar Manch (JVAM) - a collaboration between CSOs and the State government - leading to a community driven campaign for Community Forest Rights claims.

Health and Nutrition

  • ​28,388 institutional deliveries were facilitated and 16,495 women were supported to receive full benefits under the JSY maternal health scheme.
  • 969 Anganwadi (ICDS) centres were supported to function more effectively, including 100 from six districts that were transformed into model centres. ​
  • 78,898 children received their full entitlements to nutrition under the ICDS scheme.
  • 787 RSBY Mitras were trained to provide support to communities in registering for and accessing health insurance under the RSBY government scheme.
  • A MoU with the Department of Labour was signed to strengthen RSBY implementation in 12 districts, supported by 12 PACS CSO partners who continue to be members of review committees.


  • 1456 School Management Committees (SMCs) were formed, onto which 4951 members from CBOs were elected, helping to ensure inclusive and democratic governance.
  • Mid-Day Meals were regularised in 561 schools.

Livelihoods and Skills

  • A ​MoU with Department of Labour, Employment, Training and Skill Development was signed to support the government in implementing social security schemes under the Building and Other Construction Workers Welfare Act. As part of this agreement, a State facilitation centre in the premises of the Department was set-up and continues to exist today. 
  • 2538 young people from socially excluded groups were trained in vocational employment skills under the PACS Skills.in programme and 2100 of the students were placed in jobs.

Impact: photo gallery

Find more Jharkhand case studies and resources on the PACS Learning Zone.

Lessons learnt

  • CSOs can lead the social inclusion agenda provided they are given appropriate tools and support. They can also play a catalytic role in improving the performance of social security schemes and ensuring their benefits reach socially excluded groups.
  • CBOs are effective instruments in leading social change at the community level. They provide platforms for socially excluded groups to voice their rights and entitlements.
  • Evidence-based advocacy/engagement makes service providers responsive and accountable.

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