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PACS worked in 9 districts* in Chhattisgarh with 9 Civil Society Organisation (CSO) partners and 21 network partners. PACS projects covered 47 blocks, 1890 villages and reached 1,250,762 people.

Map of PACS districts in Chhattisgarh

* When PACS started working in Chhattisgarh, the State had a total of 18 districts. In 2012, an additional nine districts were created. When PACS started it had projects in 9 of the 18 districts but, when the new districts were created, projects covered 15 of the 27 districts.

Impact: overall

  • 1645 Community Based Organisations (CBOs) were formed or re-formed. 90% of the CBOs were led by people from socially excluded groups. Membership of these CBOs totalled 27,661 people, 95.5% of whom were from socially excluded groups. 
  • 1992 training and sensitisation events were conducted and, through these, 60,609 individuals (including CSO staff, service providers, CBO members and community members) were trained.
  • 68 discrimination cases were identified and all 68 discrimination cases were addressed.
  • 513 Right to Information (RTI) applications were submitted.
  • 393 advocacy meetings with government officials were held, along with another 116 advocacy meetings with other stakeholders.
  • 32 recommendations were made to remove barriers and constraints in service delivery.
  • 161 social audits and public hearings were organised involving 14,762 participants from 633 villages.

Impact: by theme


  • 10,331 MGNREGA job cards were made and 92,666 people were supported to apply for MGNREGA work.
  • 85,566 people received MGNREGA employment (indeed, 50,543 households received the full 100 days of MGNREGA work) and the wages received totalled INR 100,313,863.
  • 25,874 assets were built under MGNREGA to benefit individual dalit and tribal families, whilst 9860 community assets were also built.
  • The Chhattisgarh MGNREGA Mazdoor Union was created by PACS in 2014 and currently has 10,000 members from six districts. It continues to work for the effective implementation of the MGNREGA scheme. 
  • The PACS inclusive MGNREGA Integrated Participatory Planning Exercise (IPPE) model was institutionalised with the support of 1025 MGNREGA planning resource persons, ensuring that socially excluded groups are included in the planning of work and budgeting. IPPEs were carried out in collaboration with District Administration in 168 Gram Panchayats, 13 blocks and 5 districts. 
  • 468 community leaders were given intense training on how to conduct inclusive MGNREGA social audits, and inclusive PACS social audits were conducted in 85 Gram Panchayats and 163 villages in 5 districts

Forest Rights

  • 17,665 Individual Forest Rights claims were applied for and 6,904 Individual Forest Rights were received.
  • 315 Community Forest Rights claims were applied for and 69 claims were received.
  • In total, 36,868 hectares of land were received.
  • 312 Van Mitras (Forest Friends) were trained to support forest-dwelling communities with submitting their applications under the Forest Rights Act and helping them to follow up on rejected or pending claims.

Health and Nutrition

  • 2820 institutional deliveries were facilitated and 1692 women were supported to receive full benefits under the JSY maternal health scheme.
  • 26,562 children received the supplementary nutrition rations that they are entitled to under the ICDS scheme and 660 Anganwadi centres were supported to provide a better, more effective service.


  • 93 School Management Committees (SMCs) were formed and 372 members from PACS-supported Community Based Organisations continue to sit on these Committees.
  • Mid-Day Meals have been monitored and regularised in 73 schools, and 37 School Development Plans have been made.

Livelihoods and Skills

  • The Chhattisgarh Viklang Manch (Disability Forum) was set-up by PACS and partner Chaupal - it now has 5000 members across 10 districts and continues to work for the rights of people with disabilities, helping them to access government schemes.
  • 475 young people from socially excluded groups were trained in vocational employment skills under the PACS programme and 310 of the students were placed in jobs.

Impact: photo gallery

Find more Chhattisgarh case studies and resources on the PACS Learning Zone.

Lessons learnt

  • CSOs can lead the social inclusion agenda provided they are given appropriate tools and support. They can also play a catalytic role in improving the performance of social security schemes and ensuring their benefits reach socially excluded groups.
  • CBOs are effective instruments in leading social change at the community level. They provide platforms for socially excluded groups to voice their rights and entitlements.
  • Evidence-based advocacy/engagement makes service providers responsive and accountable.

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